The process for planning and delivering the Caliber support sessions is as follows:

1. Gathering information – Upon receipt of payment, Caliber Support will send you a link to an online form. We respectfully ask that you complete the form to provide us with an idea of the type of training that you would most benefit from. You will also have the option to upload a print file (i.e. STL or i3DP) to the server. A team member can then start any necessary testing and prepare for the meeting.

2. Scheduling the meeting – When Caliber Support has sufficient information and a good understanding of your needs, we will then send you an email with a link to our support scheduling system. Please select from the available times and your preferred channel of communication. The scheduled meeting is added to the system. You then receive a confirmation email and an invitation to the meeting.

3. Meeting – We meet online to resolve any issues or provide training that will ensure you can use your 3-D printing products to confidently print the dental appliances and objects you need.